Reservations Agents deliver the Caring Customer Service that makes Bahamas Express unique. Agents are assisting customers on the phone by answering general questions, booking reservations and assisting in any other duties assigned by the office manager. Reservation Agents are considered Sales Agents and will be paid commissions.
This description and summary of qualifications has been designed to indicate the general nature and level of work performed by employees within this job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of employees assigned to this job classification.
Compensation schedule is pre-determined and is not negotiable
Demonstrated customer service skills and passion for providing Caring Customer Service.
Positive disposition, professional attitude, professional appearance.a
Ability to accept personal responsibility for resolving concerns.
Excellent work ethic and demonstrated ability to act with purpose and urgency.
Eligibility to work in the United States without sponsorship
Minimum age 21. High school diploma or G.E.D. Additional education is a plus.
Ability to read, write, speak, and understand the English language. Second language is a plus.
Excellent communication skills that include speaking to large groups and individual customers.
Familiarity with computers and ability to type 25 words per minute.
Ability to work any available schedule to include nights, weekends, holidays, and overtime.
Ability to "close the sale"
Ability to handle multiple phone lines
Successful completion of post-offer pre-employment DOT drug screening.
Successful completion of FBI criminal history check that reveals no felony convictions in 10 years.